Get your loved one safely to the care they need

Timing depends on the patient's condition, the receiving facility, insurance authorization, and aircraft availability, and Angel MedFlight works to coordinate each flight as quickly as these allow. Families and case managers can start a transport or referral 24/7 by calling 877-239-1122. A flight coordinator becomes your single point of contact, working with the sending and receiving hospitals, the medical flight team, and insurance from start to finish.

It helps to have the patient's current facility, the destination or receiving facility (and accepting physician, if known), a summary of the patient's medical condition, and their insurance information. You don't need everything ready to call. If any details are still pending, our coordinators can begin planning and help gather what's missing.

The cost of an air ambulance flight depends on the distance traveled, the patient's medical needs, and whether ground transportation is needed at either end. Because every transport is different, our coordinators walk you through options based on your situation. Our insurance specialists also check whether your plan offers benefits that may reduce out-of-pocket costs.

Many insurance plans provide benefits for medically necessary flight transportation, and Angel MedFlight's insurance specialists find out what your plan covers at no obligation. They review benefits, determine potential eligibility, handle authorization requirements, and coordinate directly with the insurance provider. This takes the authorization process off the case manager's and family's plate and helps avoid delays in getting the patient to the next level of care.

A bedside-to-bedside medical flight is an air ambulance transport arranged to cover the entire journey, from the patient's bed at one facility to their bed at the next. Angel MedFlight coordinates the ground ambulance, the aircraft, the critical care team, and communication with both hospitals, aligning records, bed availability, and arrival timing. Case managers, facilities, and families are kept informed at every step. Angel MedFlight is NAAMTA accredited and brings almost 20 years of experience coordinating long-distance air medical transportation.

Angel MedFlight coordinates air medical transport for adult and pediatric patients, including critically ill patients who need ICU-level care and continuous monitoring in flight. Common conditions include spinal cord injuries, traumatic brain injuries, stroke, cardiac and pulmonary conditions, cancer, trauma, eating disorders, and organ transplant evaluation. Critical care teams are arranged to match each patient's age and clinical needs.

Yes, Angel MedFlight coordinates long-distance transfers for patients who need specialty care not available at their current facility, such as advanced cardiac, neurological, oncology, or transplant evaluation services. We also coordinate transfers to rehabilitation centers for patients recovering from stroke, spinal cord injury, and traumatic brain injury, working with the receiving facility to avoid unnecessary delays.

Yes, Angel MedFlight coordinates air ambulance transport in all 50 states and has arranged transports to and from more than 40 countries. We have coordinated more than 35,000 patient transports and worked with over 7,000 hospitals. This includes bringing patients home who fell ill or were injured while traveling and need continued care near family.

Yes, in many cases Angel MedFlight can arrange for a loved one to fly alongside the patient. Having a family member on board can bring added comfort throughout the journey. Let our coordinators know when you call so they can include them in the travel plan.

The right option depends on your loved one's medical condition, the distance traveled, and the level of care needed on the way, and the treating physician should make the final recommendation. An air ambulance is for patients who need a stretcher, continuous monitoring, or critical-care support over long distances. A commercial flight with a medical escort suits stable patients who can sit upright and handle airport procedures. A ground ambulance is generally best for shorter trips. Angel MedFlight's coordinators can talk through your loved one's situation and coordinate the safest option.