APRIL MCNAUGHTON
20:47 28 Mar 17
As a case manager at a hospital I have the privilege of working with many flight companies for transports. I have had the great privilege of working with the wonderful Flight coordinators and flight crews of Angel MedFlight multiple times within a short period of time. They have made, what others would consider difficult and tedious transfers, a breeze in the park! Always putting the patient and family first. Very accommodating to us here at the hospital and working out a schedule that will allow the patient to get to their destination the quickest way possible. And the flight crew were amazing at bedside! Making sure the patient was comfortable and that the family was at ease! I will definitely be using their services again.read more
Mike McGranahan
21:44 24 Mar 17
Having now used the services of Angel MedFlight, I HIGHLY recommend them! There was a great deal of stress surrounding our situation and from the moment I contacted Angel MedFlight, not only were they supportive, I was amazed at the lengths they go to handle every single detail. Our case required next day travel and a coordinated physician/hospital discharge. Angel MedFlight coordinated directly with our physicians and hospital to assure every "T" crossed and "I" dotted. From there, Angel MedFlight coordinates direct patient pick-up at the hospital, medical support in the transfer of the patient (town car for the other two passengers), excellent care, outstanding flight crew, medical support throughout the flight and upon landing, and transfer to the home facility. All of this done with the highest level of customer service, care and understanding. If we ever require a medical flight in the future, all that will be needed is single call to Angel MedFlight. Caring, compassionate and very reasonably priced.read more
Ashley Blackwell
15:30 07 Mar 17
Angel MedFlight was an answered prayer for my husband and I when we needed a quick transfer cross country for rehab following a car accident that left him with a traumatic brain injury. I placed the call with fear in my heart and was greeted with kindness and reassurance that everything would be taken care of to get us to rehab within 24 hours. Throughout this journey there have been so many obstacles that have been difficult to navigate. It was so nice to be able to pick up the phone and have someone tell me not to worry and that they would handle this obstacle for me. Our onboard clinicians were professional, sympathetic to my husband's needs, and offered great suggestions on documenting his journey. I will never be able to thank Carl, David, Carl, and Andrew for their compassion and continued support. Thank you will never seem adequate for what they did for our family. Angel MedFlight will forever hold a special place in my heart.read more
Sarah Schufreider
01:28 21 Mar 17
My family and I were in Florida on vacation when our 4 1/2 month old was diagnosed with leukemia. We are from Chicago and were very worried about how to get our infant home so that he could start treatment and allow us to have a support system around us. He needed to start treatment within 48 hours. If he started while in Florida, we would've been stuck there for at least three months. Thankfully, Angel MedFlight came to our rescue. They worked directly with the social worker at the hospital to make all the arrangements both at the hospital in Florida and the one in Chicago. The staff during the flight was extremely professional and help put my mind ar ease. Most importantly, they were amazing with our son. The whole process was extremely smooth and our family cannot more grateful for their help during this crisis.read more
Mike Passanise
17:38 09 Mar 17
Angel MedFlight was absolutely amazing to work with. During one of the most difficult times for our family, Angel MedFlight helped us by not only providing air transport, but also by handling every single detail that started with bedside pickup in Seattle, WA and ended with bedside drop-off in Denver, CO. And there were a lot of details along the way. Each staff member at Angel MedFlight was professional, knowledgeable, and caring and always kept us up-to-date with phone calls and e-mails. Our experience with Angel MedFlight was beyond wonderful.read more
Debbie Wade
15:02 18 Apr 17
While on vacation in Anaheim California, our son (age 25) suddenly got sick. He was diagnosed with pneumonia. He was admitted to a university hospital and needed to be intubated to save his life. As his mother I knew we needed to get him home, I had a feeling he would not recover. After 8 days in that hospital, finally we would be going home. Through the social worker at the hospital, Angel Flight was contacted. The team arrived along with the ambulance team. They were all very efficient at their job and informed me all along the way. Once we arrived at the airport, both the ambulance and Angel flight teams worked together to get our son aboard the jet. One of the flight team helped me on board and I felt more relaxed and at ease. I met the pilot and co-pilot and after their check out process we were on our way. The transport team were professional and easy to talk to. They exuded compassion, confidence and operated like well oiled machine together. They made sure our son was comfortable and also put me at ease answering all my questions. The flight was smooth and fairly quick (2 hours). Arriving at our destination airport we were met with the new ambulance team and all 4 worked in harmony getting us to our hospital at home. All 8 of these people were heroes in my eyes. They told me they were "just doing their job". I acknowledge the deep compassion and love that they all have for their fellowman. Their service was impeccable especially during the most difficult time in our lives. I offer a huge shout out of gratitude for the jobs they do everyday and especially for the flight that brought our son home. Thank you Angel Flight staff and transport teams!Sincerely, Debbie Waderead more
